code of conduct
Solidarity
Within the RAMA community we will take to heart the common interests of the industry of trade fairs and events in order to foster mutual respect and trust amongst individuals and organisations with regard to business dealings as members with other members, clients and the public in general.
Business Behaviour
We agree to hold ethical business behaviour in an atmosphere of fair play. We will conduct business in accordance with accepted principles of honesty and shall speak truthfully in all business practices to pursue client’s legitimate objectives.
We agree to maintain con! dentiality between end customers, exhibit partners, and partner employees. We will respect patents, copyrights and exclusive trademarks. We will respect required taxes, VAT, and insurance certi!cates for workers at venues.
Commitment
We will bring credit to the international federation and the exhibition industry by displaying a high standard of professional behaviour to maintain accepted standards and quality of service. We will as much as possible contribute to the improvement of the image of our industry, economically as well as on the cultural and social scale and make their views know.
Reliability
We agree to pay our fellow suppliers and contractors according to their local requirements for full payment. We agree to respond to requests for proposals promptly.
Citizenship
IFES members support the fair treatment of all human beings associated with activities and labour within the exposition industry. We agree to act in a socially responsible manner, within the laws, customs and traditions of the countries in which we operate, and contribute in a responsible manner to the development of communities.
Safety@work
We agree to respect and up hold national standards in the world regions that we work in. We will comply with current laws, building regulations as well as safety legislation, and to respect the local labour regulations that are followed from one country to the next.
Respect
We treat our colleagues, clients and others with whom we do business with respect, dignity, fairness and courtesy. We take pride in the diversity of our workforce and view it as a competitive advantage to be nurtured and expanded. We are committed to maintaining a work environment that is free from discrimination, harassment and retaliation.
Environmental Protection
We hold a positive and active attitude towards the environment and agree to act in accordance with the applicable standards regarding environmental protection. We will minimize environmental pollution and make continuous improvements in environmental protection to the best of our ability.
Promotion
We agree to use our best efforts to promote this Code of Ethics to the whole supply chain: our employees as well as other suppliers we may work with.
Harmony
We aim for a good understanding with all stakeholders in our industry in order to foster healthy competition, fair play, and the creation of value.